Privacy Policy

Protection of Personal Information Act (POPI Act)

Privacy Policy

Considering that this website is about the protection of personal information, how it processes personal information is very relevant and important.

Our privacy policy is simple because we don’t really process your personal information.

To improve your accessibility to laws, we do use some cookies. We go into the details in our cookie policy.

Our website uses analytics or analysis tools for statistical analysis of user behavior. Your IP address will be anonymized immediately during this process so that you are not identifiable to us as a user. We use this de-identified data to:

  • optimize the functionality, accessibility, performance and stability of the website,
  • see what, generally speaking, people are interested in.

We don’t share your personal information with anyone.

We may process your personal information when you yourself give it to us, for example when you contact us. We’ll only use it for this purpose.

Information Automatically Collected In The Table Mountain Aerial Cableway - Official Mobile App
When you use the App, we automatically collect specific data that are required for the use of the App. This data includes:

  • Location, accuracy and date/time periodically throughout the day (only while at the attraction)
  • Each visit to the resort including date/time first seen and last seen
  • Operating system
  • Operating system version
  • Device name
  • Battery level
  • Battery status (charging or not)
  • Bluetooth status (on or off)
  • Mobile network carrier name
  • Currently connected Wi-Fi SSID
  • Location permission status (on or off)
  • IP address
  • User's preferred locale
  • Current time zone
  • App version and build number
  • App interactions (captured as events fed to Firebase Analytics and Keen IO)
  • Date/time entered/exited geofence region (if you enter an offered geofence region)

This data is automatically sent to us, (1) so that we can make the service and the associated functions available to you; (2) to improve the functions and features of the App and (3) to prevent misuse and to rectify malfunctions and (4) to offer you a personalized guest experience. This data processing is justified on the basis that (1) the processing is required in order to fulfil the requirements of the contract between you as the data subject and us in accordance with Art. 6(1)(b) GDPR for the use of the App, or (2) we have a legitimate interest in guaranteeing the functionality and fault-free operation of the App and being able to offer a service that is in line with the requirements of the market and with the interests of the users and prevails over your rights and interests in the protection of your personal data in accordance with Art. 6(1)(f) GDPR

What is the POPI Act?

Table Mountain Aerial Company complies with the South African POPI Act which seeks to promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communication and automated decision making; to regulate the flow of personal information across borders of the Republic; and to provide for matters connected therewith.